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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sue Stanton

Sue Stanton

October 6, 2025

5  out of  5
rating by Sue Stanton
"I have been with Wieden Ins. for over 30 years. Robin has handled my account since I moved to Wisconsin. She is always helpful and handles everything quickly. Great service!"
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Alex Kleich

September 30, 2025

5  out of  5
rating by Alex Kleich
"This was an awesome experience! My parents have always handled my insurance up until this point, but working with Nicole was very easy and she was very knowledgeable! I highly recommend for any types of insurance! I currently have Home, Auto, and my fiancés engagement ring all insured here!"
We responded:
"Thank you so much for your wonderful review, Alex! We're thrilled to hear that Nicole made your insurance experience easy and enjoyable. It's great to know that you feel confident trusting us with your Home, Auto, and your fiancé’s engagement ring insurance. We truly appreciate your recommendation and look forward to continuing to serve you and your family!"
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Rick

September 26, 2025

5  out of  5
rating by Rick
"Great service, awesome advice, and a pleasure to work with."
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Barbara Bitterman

September 22, 2025

5  out of  5
rating by Barbara Bitterman
"My call to the agency last week resulted in an exceptional response from Robin Anderson. Her friendly and efficient service was very appreciated, as is her knowledge. Thank you Robin!"
We responded:
"Connie sure is the best! Thank you for letting us know about the service she continues to provide for you. You are appreciated, Barb!"
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Andrew Peterson

September 19, 2025

5  out of  5
rating by Andrew Peterson
"Kiah was super responsive and quick to update our last policy. Highly recommend State Farm. Thanks Kiah!"
We responded:
"Thank you Andrew, we really appreciate your lovely review! Kiah is an important part of our team, and we are glad to hear she was able to help you with your policy efficiently. "
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felicity Felicity

September 18, 2025

5  out of  5
rating by felicity Felicity
"Thank you so much, Roxe Anderson for for always going above and beyond when helping me find the best solutions that best fit my needs. Thank you again for taking care of me and my family."
We responded:
"So glad we were able to put your mind at ease. Also thank you for the kind words and the five star review. "
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Becky Hanson

September 14, 2025

5  out of  5
rating by Becky Hanson
"Shelley helped me in my review of my coverages. She was professional, informative, and clarifying. I’ve been with State Farm for probably 45 years. The customer service that I get from Jeff Wieden’s Agency and people like Shelley are why I’ve never looked for another insurance provider."
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer for over 45 years! We’re thrilled to hear that Shelley provided you with professional and informative service. At Jeff Wieden’s Agency, we’re committed to ensuring our clients feel confident and supported every step of the way. We truly appreciate your trust and look forward to continuing to serve you for many years to come!"
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Levi Hapka

September 12, 2025

5  out of  5
rating by Levi Hapka
"Jeff and his team are the best, great service, great coverage and great rates!"
We responded:
"Levi, we are so glad you are happy with us here at the Wieden Agency! Thank you for the amazing 5-star review!"
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Robert DeVoe

September 9, 2025

5  out of  5
rating by Robert DeVoe
"I had outstanding customer service by Wieden State Farm Account Representative Shelley Knoll this morning. She quickly identified the source of my premium-payment concern and rectified it on the spot. She even took time to go over the rest of my policies to ensure there were no other items that needed attention. She also looped back to me later in the day to confirm her follow-up actions. That's certainly going above and beyond; a trait that's not seen as often in today's fast-paced business world. So refreshing and the reason we stay with Wieden State Farm. It's the little things that make a big difference."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Shelley provided outstanding service and went above and beyond to address your concerns promptly and thoroughly. At Wieden State Farm, we truly believe it's the little things that make a big difference, and we're grateful to have team members like Shelley who embody that commitment. We appreciate your loyalty and look forward to continuing to serve you!"
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Stephen Savitt

September 5, 2025

5  out of  5
rating by Stephen Savitt
"I have been a customer of the Jeff Wieden Agency for over 45 years. I have always been treated with respect by their representatives and have had any issues handled with care and promptness. I have dealt most often with Robin and Roxe and have always appreciated their professionalism. Everyone there has been great to work with."
We responded:
"We appreciate your 5-star review and loyalty Stephen! We look forward to many more decades servicing you!"
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Jennifer Porter

August 11, 2025

5  out of  5
rating by Jennifer Porter
"Professional, fast and always on top of everything. I'm super happy with the services our family has received. Highly recommend!"
We responded:
"Thank you Jennifer for that amazing 5-star review! We appreciate you taking time to write kind words about your experience with our team. We hope to keep providing you and your family fast and efficient service for many more years to come!"
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Rebecca McManigle

July 15, 2025

5  out of  5
rating by Rebecca McManigle
"Roxe is always very helpful, easy to work with, and quick to respond!"
We responded:
"Thank you for the 5-star review! Glad we could help you and look forward to helping you in the future."
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Gwynn Pepin

July 6, 2025

5  out of  5
rating by Gwynn Pepin
"Jeff and his staff provide great service and are wonderful people to work with. Always prompt with their response whenever you have a need!! I have been with this agency for over 40 years !!!!!!"
We responded:
"Gwynn, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and we appreciate your loyalty to our office. We look forward to servicing you for many more decades to come. If you ever have any questions or need assistance, we’re here to help! "
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Andrew Kavanaugh

June 24, 2025

5  out of  5
rating by Andrew Kavanaugh
"Very helpful service!"
We responded:
"Andrew thank you for the 5-star review. We are happy we were able to help you update your renter's insurance."
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Cameron

June 24, 2025

5  out of  5
rating by Cameron
"Staff is very knowledgeable and easy to understand the complex language of the insurance industry. I have worked with Robin for years and find easy to communicate with."
We responded:
"Thank you, Cameron, for the 5-star review. Robin has been with our office for over 20 years, and she prides herself on helping others understand their insurance needs we are happy she was able to help you out! "
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Amy Lyons

June 17, 2025

5  out of  5
rating by Amy Lyons
"I have been with the Wieden State Farm agency for 30+ years. The staff takes their time to listen to your needs and works to find the best policies and rates for you. We have nothing but good things to say about this agency!"
We responded:
"Thank you, Amy, for your great 5 -star review and ongoing loyalty to our office. We take pride in serving customers like you and we can tell you believe in the quality of our services. Listening, understanding and advocating for our clients is at the heart of what we do, and we hope to continue to serve you for many more years. "
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Robbin Heryla

June 17, 2025

5  out of  5
rating by Robbin Heryla
"I had a great experience with Robin, my State Farm agent. She was prompt in getting back to me, quickly provided the car insurance quote I needed, and made the process easy by taking my payment over the phone. She was professional, friendly, and wonderful to work with. I really appreciated her efficiency and excellent customer service! I appreciated how smooth and stress-free she made everything!"
We responded:
"Thank you, Robbin, for the 5-star review. We are so happy you had a good experience your satisfaction is our top priority!"
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Rebecca Barger

June 16, 2025

5  out of  5
rating by Rebecca Barger
"I love state farm, I have been with my agents for 20+ year I sent in a msg and Robin was very tentative in returning my call and helping me out. I love the whole crew! Robbin, Roxy, Connie..... everything! Thank you so much for protecting my whole family. Grandkids are next...lol"
We responded:
"Thank you, Rebecca, for your 5-star review. Robin has been so happy to have helped you with you families' home and auto needs."
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Miranda Reed

June 14, 2025

5  out of  5
rating by Miranda Reed
"Denise has always been the one who helps us efficiently and provides us the best rates possible."
We responded:
""Thank you so much for your kind words! We're thrilled to hear that Denise has been able to assist you efficiently and provide you with the best rates. She truly exemplifies our commitment to excellent service, and we’re lucky to have her on our team. If there’s anything else we can do for you, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!" "
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Peter Resch

June 11, 2025

5  out of  5
rating by Peter Resch
"State Farm has always been very easy to work with. Contacting via email is efficient and prompt. My agent even went out of their way to help me line up resources. They live up to their advertising by being a good neighbor along with being great insurance agents."
We responded:
"Thank you, Peter, for your kind words and 5-star review! We are glad you had such a great experience with our office. We pride ourselves in being resourceful and responsive to customer needs, and it means a lot to us that to know that it's making a difference. We're always here to help and thank you for choosing State Farm!"
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Cindy Daoud

June 10, 2025

5  out of  5
rating by Cindy Daoud
"Prompt response & turnaround from Roxe when I requested a COI for one of their clients."
We responded:
"Cindy, thank you for the five stars! Glad we were able to help and look forward to helping you in the future. "
Profile photo of Kayla Biwer

Kayla Biwer

June 5, 2025

5  out of  5
rating by Kayla Biwer
"I had called State Farm to get a quote about home owners insurance. Shout out to Nicole Jones State Farm Account Manager. We kept playing phone tag. Due to my busy schedule. Everything was handled via online through e-mail due to my busy job. I was nervous about not understanding the information because usually my husband handles this stuff but he was in meetings and no access to e-mail at that time. Nicole was extremely helpful and patient and she explained things so well. We got a great deal and she was so knowledgeable in her department. If you need help with home owners insurance, take my word for it and call Nicole Jones. She knows her stuff and she will take her time to explain things. Thank you Nicole Jones and State Farm."
We responded:
"Wow Kayla, thank you so much for your kind words and thoughtful review! We're thrilled to hear that Nicole was able to assist you so effectively and make the process smooth despite your busy schedule. Providing clear and helpful support is what we strive for, and it's wonderful to know Nicole went above and beyond to ensure you felt confident and informed. We'll be sure to share your feedback with her. Thank you for choosing State Farm—we appreciate you!"
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Doreen Warner

June 2, 2025

5  out of  5
rating by Doreen Warner
"Roger is fantastic. She gives you all the time you need. Works with on all your polices. Highly recommended Roxe."
We responded:
"Thank you for the kind words, Doreen! We appreciate the 5-star review and are always happy to help you with your insurance needs. "
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Daniel Clemens

May 30, 2025

5  out of  5
rating by Daniel Clemens
"I've been with the Wieden Agency since Jeff got started. They always have had a great Team - experienced, friendly, and efficient. We've had all the usual claims a family has over the years, and the Jeff Wieden Team has always handled them quickly and fairly."
We responded:
"Thank you, Daniel, for your amazing review. We are so glad our team were able to make the claim process quick and efficient for you. "
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Sarah Little

May 28, 2025

5  out of  5
rating by Sarah Little
"Denise was so helpful; we were working together to take care of a customer moving and she was wonderful to ensure we could get things taken care of with a minimum of interruption to the customer. I love that cooperation."
We responded:
"Sarah Thank you for taking the time to do a review. Denise has many years' experience with State Farm and is always looking out for our customers."